It’s funny cause it’s true…

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*Special shoutout to Sandy for the pregnant stick-figure idea.

First comes love, then comes (screaming, annoying) babies

It’s karma. That’s what it is.

I just wish I would have realized what comes around goes around before now.

Yes, now that I’m pregnant, my past is coming back to haunt me. A past that I’m ashamed to admit includes some rather immature and inconsiderate attitudes toward the youngest members of our society and their caretakers.

For example, while I always kindly offered my seat on public transportation to pregnant chicks, inside my head I was thinking “Come on, how hard can pregnancy be, lady? Drama queen.” Not to mention the extensive and borderline dangerous eye-rolling I used to do when I’d see those “Reserved for Preggos” handicapped spaces in the parking lot.

I was downright ruthless to the women who used those unnecessarily giant strollers (the Hummer of strollers as I not-so-fondly think of them) or worse yet, the dreaded double stroller. Every time these exhausted moms nonchalantly blocked the doors on the subway or blocked my way on the sidewalk, I’d loudly sigh, say “uh…excuse me” and mutter under my breath about how having children doesn’t make you more important than the rest of us, lady.

Upon seeing kids at the store who were either a. constantly nagging “Mom! Mom! Mom! Can I get this please? Pretty please? Mom! Mom! Are you listening to me? I want it. I want it NOW!” or b. having a weapons-grade level tantrum, I’d silently think to myself “My future kids will never be like that. I’m going to train them just like a puppy to obey my every command.”

Upon seeing an infant and her terrified parents board our airplane, my husband and I  were those people falling to our knees in the middle of the aisle, throwing up our hands and demanding “Why!?! Why, God, why?” as we wailed and pounded our chests in agony until take-off.

And while my husband and I love all the kids we personally know, such as our nieces, we were still those people who got annoyed when some brat we didn’t know started running amok in a restaurant because he was done with his “sketti” and wanted down from the table NOW because he had some very pressing toddler business to do that included touching everything with his sticky hands and banging on the window while singing at a loud volume.

And then…well, then that little pee stick changed color and loudly announced that karma is a bit…rough some times.

(Heh. See what I did there?)

It’s amazing how quickly your perspective can change. Ever since that fateful day, it’s like my husband and I are looking at everything with new eyes. For example, as it turns out, pregnancy is wicked hard. Like, super duper hard, you guys. Growing a human being from scratch is exhausting. I wouldn’t wish this kind of agony on my worst enemy (mostly because she already has, like, three kids and that is punishment enough). So, not only should you give up your seat, but you should also probably carry that pregnant woman around, Cleopatra-style, and feed her grapes while rubbing her feet and telling her how thin she looks.

And as for those frou-frou women with the giant strollers? I have had no less than 23 mothers tell me they are absolutely essential because when you leave the house the baby needs to take all of its belongings with it or else it, like, dies. Or craps right through its onesie. Whichever one is more inconvenient for you at the moment.

I have also been informed by these same mothers that swatting your kid with a newspaper in public, while not technically illegal, is generally frowned upon. As is shoving your kid’s face into their own diaper while yelling “No! Bad!”

Considering both our families live in the Midwest, that screaming child on the airplane who is too dumb to realize that if they would just yawn the pain would stop is going to be ours. Feel free to shoot us dirty looks and to loudly question the cruelty of a god that would allow this. Turnabout is fair play.

With pregnancy also comes compassion and now I suddenly see that those parents in the restaurant are stuck between a rock and a hard place. Because you can insist junior stay at the table, locked into his high chair, in which case he will likely have a meltdown, or you can let him down and let him run amok while you follow and try to minimize the damage as much as possible, but at least he’s not screaming. These parents deserve a free drink, not your contempt, because they are essentially being held hostage by a short maniac in overalls and are doing their best to deal with it.

This is especially true, in my opinion, because in a mere six months, those parents dealing with all that will be us. And while considering our past, we probably don’t deserve your mercy, I can only hope the rest of you are more understanding than we have been.

But if you’re not, that’s OK too. Rumor has it we’ll be too tired to even wear real pants in public, let alone care what you think.

It’ll all be worth it. Trust me.

It was on a Thursday afternoon. Or maybe it was a Wednesday morning. Sunday night?

Whatever. It doesn’t matter. All the days are running together now. Even my birthday, which was spent on the couch trying not to die, much like how I’ve spent every other day for the past two months.

Anyway, it was during yet another face-to-face conversation with Mr. Toilet that it hit me: Pregnancy sucks.

Oh yeah. You read me right. All that stuff about glowing and being a sacred vessel and a goddess and how beautiful pregnancy is? LIES! All of it!

No, let me tell you what pregnancy is really like, at least the first trimester, which is as far as I’ve gotten. It’s like being hungover and coming down with the flu and ebola simultaneously after a night of dealing with food poisoning, which you contracted after getting beat up by a bunch of meth-using ninja warriors who like to use heavy, blunt objects to hit people’s boobs and lower back.

And that’s just what happens to you physically.

Mentally, you have suddenly dropped 37 IQ points and have the same memory capacity as a dog whose owner just left. Has it been five minutes? Five hours? Five days!?! Who knows? You can’t even remember how the toaster works.

As for emotionally? Ha! Just make sure your loved ones are wearing a helmet when they are in close proximity to you because your emotional lizard brain has taken over and is bulldozing everything else in sight. One minute you’re on the floor sobbing because you decided, like an idiot, to watch that Internet video of the puppy who overcame Swimmers Syndrome, and the next you’re threatening to divorce your husband because he smells like salami and if you can’t have cold cuts THEN NO ONE CAN!

And those things aren’t even the worst part. Oh no. No, as horrible as those things are, the worst part is how everyone keeps telling you “But it’ll all be WORTH it. Trust me.” Which is why I would like to take a moment to address all the parents out there:

Dear all the parents out there,

I know you have good intentions. Just like an addict who has hit rock bottom, gone to rehab and come out the other side with a new outlook on life, your words are only meant to encourage and comfort me. To let me know that there is light at the end of the tunnel. You’ve been there and if you can do it, then I can do it.

But the problem is, I’m still at the beginning of the tunnel. The first trimester is pure fetus-making hell and the only thing my stupid, forgetful, emotionally charged brain can handle right now is simple instructions like:

1. Get can of ginger ale.

2. Lay on floor.

3. Try to drink ginger ale without getting up off floor.

Anything more complicated than that and my brain simply can’t process it.

So every time you too cheerfully tell me that it’s all worth it, complete with your 16 exclamation points, all I can picture is your six-month-old holding a gun to your head and forcing you to type. “Now tell her it’s a love like she’s never felt before…good…good…if we keep convincing women to reproduce, soon we will have enough soldiers for the baby army and we can finally TAKE OVER THE WORLD! Haha-evil baby laugh-haha”

Because right now, I honestly can’t picture any scenario where this kind of bodily abuse could possibly be worth anything. You know why? Because I don’t have a baby yet. I have constant farting. I don’t have a little creature that has my eyes and his mouth. I have a bloated stomach and middle of the night nosebleeds. I don’t even have a tiny, tiny adorable foot kicking my ribs yet, reminding me that I have a new life growing inside me. All I have is the inability to poop normally.

So while I appreciate the sentiment behind your “it’s worth it” sentiment, it doesn’t actually help to hear it. Not right now. The only thing that helps right now is pickle juice and making jokes about how much pregnancy sucks.

And I would greatly appreciate it if you all could remind me that I wrote this post six months from now when I am officially a full-fledge parent and I’m telling some other poor, pregnant  first-timer about how I know it seems bad right now but it’ll all be worth it.

Trust me.

I’m pretty sure it’s a demon wizard

You guys may remember when I wrote a few weeks ago about how I quit smoking. If you don’t remember, let me quickly sum it up for you:

I quit smoking. People got hurt. Property got destroyed. At one point, the National Guard was called in to shoot me down off of a skyscraper. The end.

And I am happy to report that not only am I still 100 percent cigarette-free today, but the casualties list has significantly shortened thanks to my nicotine cravings finally dying down. In fact, my husband hasn’t had a frying pan or the complete works of Shakespeare hurled at him in eight days, a personal best since I started this journey.

And that’s not all that is new. I’ve actually been on a bit of a health kick lately. For instance, I hardly drink soda anymore. My coffee consumption, which was dangerously close to reaching “unemployed writer hanging out at Starbucks” proportions, has been reduced by 90 percent. I no longer eat hot dogs or other meats that I can’t readily identify what animal it came from. Believe it or not, I also haven’t had a drop of alcohol in months (which, alas, also resulted in some casualties…but don’t worry, the vet said our dog only suffered psychological trauma and physically is fine). And I’m trying to eat at least one vegetable a day as opposed to my usual one vegetable a month when my husband tries to sneak mushrooms into his homemade calzones (oh yeah, I can taste them, babe, and they taste mushy and disgusting).

And let me tell you, after all that, I have never felt worse. Oh yeah, you read that right. All that crap about how important it is to be healthy? Highly overrated. Those granola-eating hippies are all liars. Because for 20 years my body ran just fine on all those toxic ingredients. In fact, it thrived on booze and non-organic pizza rolls. And then I took all that stuff away and suddenly I’m curled up in the fetal position at the base of the toilet for months.

Then again, it could be because I’m pregnant. (Ha! See what I did there? Buried the lede for purely comical effect! Cruel writer shenanigans!).

Yes, dear readers, yours truly is with child. Preggo. Knocked up. In the family way. Bun in the oven. Uterus status: Occupied.

Or at least, I’m pretty sure I am. I have to be honest, it feels more like a very small demon wizard has taken over my body. But my doctor keeps reassuring me that this is highly unlikely despite the fact this pregnancy feels more like the movie “The Exorcist” than any kind of blessed event. Seriously, if you could see the things coming out of my body, you’d be wondering too. Not to mention, the violent mood swings (the weather makes me angry, that Snickers commercial makes me laugh like a mad woman, paprika makes me cry), the vivid dreams where I keep getting lectured by Bill Cosby, my sudden intense cravings for red meat that are so strong I’ve seriously contemplated taking a bite out of a live cow; all signs that point to demon wizard in my hormone-drenched brain.

That said, however, even if I do end up giving birth to a demon wizard (I’m still 70 percent sure I might), I couldn’t be happier. And that demon wizard will be loved unconditionally and dressed up as an adorable tiny bear next Halloween.

Which is why as I’m limping my way across the first trimester finish line, I wanted to share the news with all of you. Even those of you out there who truly hate it when women document their pregnancy journey in a public forum.

Because you know I’m gonna. The fun is just beginning, friends.

Tips to Beat the Heat (To Death)

Curl up in the fetal position in front of a fan and sob.

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Lose an obscene amount of weight so you have absolutely no body fat and are now one of those lollipop heads who wear fur coats in the summer.

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Make an altar to the air conditioning gods and pray regularly that there are no rolling blackouts.

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Drink alcohol until you can’t feel anything, even humidity.

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Get nekkid. Stay nekkid until October.

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Stick ice cubes down your pants by your no-no parts.

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Veggie Tales…of HORROR!

I blame ice cream. You ever have ice cream? Of course you have. You’re not dead. Or stupid.

So you can probably understand where I’m coming from when I blame ice cream for my hatred of vegetables. You feed my 3-year-old mouth that magical creamy substance made from unicorn laughter and puppy dreams and then a few hours later expect me to be happy when you shove some green beans in there?

Yeah. Nice try, Mom.

As you can see, my relationship with vegetables was tumultuous starting at a very young age. There was the Great Tomato Stand-Off when I was 6, where my mom and I sat staring at each other from across the table for hours, a lone tomato slice sitting in between us. After what felt like a lifetime, the tomato slice was gone but I had vowed to never eat another tomato as long as I lived. A vow I took with my hand resting on “The Children’s Illustrated Bible” so my mom knew just how serious I was about it.

There was the Epic Onion Picking Out Adventure of 1993, where I methodically deconstructed my Taco Bell burrito and then hunted down every single tiny chopped onion there within when the cruel, uncaring teenage workers messed up my order.

And then there was the Legendary Mushroom Vomit Incident in high school, which for your sake, dear reader, I’ll leave the details up to your imagination. (HINT: It was gross).

Of course, as I’ve gotten older, it’s gotten a little bit better. For example, my husband finally convinced me to try guacamole, a major feat considering my inherent suspicion of any and all things green. I actually ended up loving it, so much so that my husband hasn’t had so much as a bite of the stuff since then because I grab it out of the waiter’s hand every time we go to a Mexican restaurant and guard it with my body like Gollum protecting his precious.

I also now like hummus, once I found out that hummus is not the same thing as haggis (Google “haggis,” kids, if you never want to sleep again).

I even will voluntarily eat a salad from time to time, as long as the main feature of said salad is meat of some sort.

But despite these advancements in my palate, I am still at heart a carnivore. So much so in fact, that while most food pyramids looks like this..

Food pyramid

…my food pyramid looks like this…

Food pyramid 2

Meat is my first love and is the main staple of all my meals. The rest of the stuff on the plate? Garnish, pretty much. For example, here’s a typical conversation between my husband and I:

Him: “What do you want for dinner?”

Me: “Steak.”

Him: “OK, what else?”

Me: “I don’t understand the question.”

Which is why when my friend DeDe came to visit me here in Boston a few weeks ago and informed me she was now a vegetarian, I entered full-on freak out mode. Not because she was a vegetarian. I had plenty of friends who were vegetarians. And some vegans. And even for awhile some who were hardcore raw foodists.

No, I was freaking out because I had never had to feed a vegetarian for a week. I kept trying to think of meals I could make for her but my limited knowledge of the food in the produce aisle hindered my attempts significantly.

“Is corn a meal? Can I just make her corn? Or…um…salad? But what else goes on salad besides meat? Is chicken considered meat? I guess I could do something with a potato. But do people actually eat potatoes without bacon bits? Oh god, she’s going to starve to death!”

Luckily, I eventually figured it out.

Kind of.

I did make her a lovely eggplant parmesan (or at least I think it was lovely…I have no idea how it was actually supposed to taste), where I discovered that eggplants are not that pretty purple color all the way through much to my disappointment. We also ate out a lot. And ordered a lot of delivery cheese pizza.

And the girl probably ate more fruit than is healthy for a human since the other options in my fridge were less than desirable (“Hey, here’s some cottage cheese. It expired three years ago but it’s probably fine”).

But the point is, she survived. And I survived. And thanks to this experience, my horizons regarding food have been widened even further. I mean, who knows where it could go from here? Maybe now I’ll even figure out how you’re supposed to eat that zucchini that’s been hanging out in the back of my fridge.

Or is it a cucumber?

Oh, nope. You know what? I bet it’s that leftover corn on the cob from last summer.

This one is dedicated to all of you

Hey, you know how when you have really, really good news and you want to tell everyone you know about it? For that matter, everyone you don’t know? In fact, you want to practically shout it in their faces because you’re so excited? Because it’s just the best news ever? A dream come true? But then you’re not quite sure how to do that without looking like you’re a bragging stuck-up snob? So instead you just sort of downplay the whole thing?

Yeah.

So I published a book.

(Did it work? Did I hit that sweet spot between proud yet nonchalant?)

Don’t get me wrong. I’m extremely happy about this accomplishment. Giddy even. It was No. 1 on my bucket list: Become an author. And after ten years working as a humor columnist, where I documented my transition to adulthood, I finally had enough material to write a tongue-in-cheek guide to growing up, from post-college to turning 30.

To be honest, it’s one of the greatest things I’ve ever done. But don’t take my word for it. The early reviews speak for themselves:

“This is the greatest book ever written ever. I’m so proud of you, honey! Also, are you eating enough? You look skinny in your author photo.” –Aprill’s mom

“Holy crap, you wrote a book? I thought you were just playing Candy Crush on the computer.” –Aprill’s husband

“Who is this? I told you to stop calling here.” –Whoever answers the phone at the New York Times Book Review

“…*fart*…” –Aprill’s dog

It wasn’t easy. As they say, dreams come true, not free. So, the past several months were spent like this:

The Writing Process

Book writing

Book writing 2

Book writing 3

The Editing Process

Book writing 4

Book writing 5

The Publishing Process

Book writing 6

(That’s…uh…that’s all I really remember about this part).

But it’s done. And all that hard work was worth it. My book, “Why Does the Cheese Always Fall? (A Guide to Faking Adulthood)” is now out there in the world.

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Specifically out there at Smashwords.com, an indie author website where it is available to download on all Apple and Kindle products and pretty much any other electronic device you have, and also now available at Amazon.

For only $2.99.

(Did I hit that sweet spot between giving you information and blatantly marketing my book to you?)

The only thing missing from it is a dedication page, which was not included because I completely forgot about it. So, if I may, I’d like to add that part here.

To all the indie authors and writers with stacks of rejection letters in their desks, who slave away writing day and night because they know no other way than to write, this book is dedicated to you.

To all the local musicians, wherever you’re from, who practice and tour and play tiny, tiny bars only to get paid in beer year after year because they know no other way than to play music, this book is dedicated to you.

To the artists, who work day jobs and then come home and stay up half the night working on their masterpieces because they know no other way than to create, this book is dedicated to you.

To anyone who has ever had a dream, because they know no other way than to dream, this book is dedicated to you.

So go buy it.

(Did I hit that sweet spot between genuine and yet desperate for money?)

Brunchers in the Mist

(Alternative title: “Don’t get your panties in a brunch”)

Boston. The urban jungle. A wilderness teeming with exotic species and, at times, dangerous terrain (the Pedestrian/Vehicular Civil War has been raging in the region since 1934).

For the past two years, I have lived among the wildlife naturally found in this part of the world, in an effort to study and document their behavior and way of life. After several months of careful observation, I have come to discover that the creatures found here are much more varied than first thought.

Among the numerous species found in Boston (such as Manic-Depressive Sports Fan, Drunk Sorority Girl and Angry Hobo), is a most curious mammal known as the Native Bruncher.

The Native Bruncher is a result of centuries of evolution and combines the urban dwellers’ natural instinct to flock together on the weekends and their natural aversion to any type of exertion. From what I have gathered in my research, the habits of the Native Bruncher serve on both a medicinal and social level.

While for most of their week, the Native Bruncher forages for food among the alleyways and corners of their habitat, the main caloric staple of their diet is morning-appropriate cocktails and ironically named omelets featuring a fascinating combination of cheeses. The Native Bruncher will drink and eat these items on the weekend until they have amassed enough calories to tide them over for the next five or six days, where they lapse into a hibernation-like state known as “The Work Week.”

Although the history of Brunchers has never fully been documented, it is believed that the very first brunch was held in 1753 in England when a hungover Lord Hamish Cottington Hammingford the IV woke up late one Sunday morning and found that he was too late for breakfast and too early for lunch at the local pub.

hamish

Flabbergasted, the proprietor asked him what he would like to eat: breakfast or lunch?

His response changed the course of weekends as we know it.

“Hmm…well, eggs sound good, but so does steak. Or perhaps pancakes. But then again, a big sandwich might be nice. You know what, how about you just bring me a crap load of all of that. And some ale mixed with something fruity and topped with no less than three fruit garnishes.”

This unique mixture of food caught on immediately among the hungover-impaired peasantry, prompting Lord Hammingford to declare “I shall call it ‘Lubreakfanch!'”

Luckily, his wife, who was slightly less inebriated (having only had four fruity ale cocktails, as opposed to seven) suggested changing it “brunch.”

Eventually the ritual spread throughout Europe and by 1829 was brought to America by a traveler named Chet Avery, who in some academic circles is also believed to have been the first hipster on record and the inventor of what we now call “the soul patch.” Avery was also an avid proponent of the healing effects of alcohol to combat the negative effects of alcohol and making it a staple of the brunch ritual.

soul patch

While Brunchers can now be found in urban jungles all over the world, they seem to be most populous in Boston (although Native Brunchers from Portland and Brooklyn would probably categorically disagree with that statement in a pompous voice while barely looking up from their iPhones).

The Boston breed of the Native Bruncher is also unique in its penchant for “theme” brunch, such as Disco Brunch and for being the first successful species to have brunch on the water (the 1974 sinking of a ship in the early days of this tradition, dubbed “The Bacon-Flavored Tea Party,” notwithstanding).

What separates the Boston Native Bruncher from other species who practice brunch-ery is the way it has honed its skill and timing in arriving to brunch before the phenomenon known as “the rush” begins. For example, if the species known as “Newbie” arrives to brunch promptly at 11 a.m., they will find that particular watering hole already teeming with Native Brunchers. The “Newbie” is then likely to give up, bowing down to the alpha herd, and will then head to a much less trendy watering hole where the eggs are much less fancy.

A close cousin of the Native Bruncher, known as the Permanent Resident Yet Non-Native Bruncher, can also be found in large quantities in Boston. They are easily spotted on the outskirts of the herd, waiting until the Natives have finished and then getting whatever scraps are left over. At times, the Permanent Resident Yet Non-Native Bruncher can wait up to four hours, tiding itself over with screwdrivers and Bloody Mary’s until they are finally allowed to feast. This is also where the Fanny Pack Tourist species can be spotted as well.

Typically, brunch lasts for two to three hours for all of the species, although on certain occassions it can last until 2 a.m. depending on the individual Bruncher’s capacity to ingest large amounts of alcohol for many, many hours straight.

As for what the future holds for the Native Brunchers and their ilk, no one can be certain, especially considering the encroachment of chain restaurants on their native land. But the most current scientific research suggests that mimosas will be involved no matter what.

Possibly the lamest trilogy of all time…

I don’t know if you’ve been following my Bumblebee and Wasp Saga but if you have, good news! It has now just turned into a trilogy.

(And if you haven’t, you can read the first part here and the second part here).

But just to sum up real quick, my back porch has been taken over by a bumblebee and a wasp who are not only working in CAHOOTS to keep me away from my own rightful property, but who have also given my dog PTSD after a disastrous attempt to take it back.

Well, recently it’s been quite rainy, so both sides retreated back to their respective base camps for the past week or so. Today, however, is an absolutely gorgeous day so, figuring they had either died (how long can their life spans be anyway?) or found someone else in the neighborhood to torture, I decided to go enjoy the sunshine on MY back porch.

But just as I was about to open the porch door, I looked up and saw this staring back at me through the glass:

Bumblebee10

Better yet, my dog, who was happily about to follow me out, also saw them glaring at us from the other side of the door. And when he did, he quickly backed up, ran out of the kitchen and is currently quivering on my bed.

Now, if I was a real adult, I’d just go out there with a broom or possibly a grenade and kill the little bastards. End this ridiculous stand-off.

But I’m not. And so instead, I slowly backed away, grabbed a napkin and waved it in the air.

And consequently, I will be spending my entire summer indoors.

Well played, Nature. Well played.

The Credit Card Twilight Zone

By reading this, you’re traveling through another dimension. A dimension, not only of sight and sound, but of the contents of your wallet. A journey into a heinous land whose boundaries are only those of your credit limit. Next stop-the Credit Card Zone.

The place is here. The time? Now. Street scene: Summer. A woman is on the sidewalk, pacing back and forth as she talks on her cell phone. Age: 31. Occupation: Hack writer who steals formulas from 1950’s television series.

Meet Aprill Brandon, a fiscally irresponsible woman with a penchant for ridiculously high heels. In just a moment, Mrs. Brandon will enter a world where logic and reason have no meaning. A world where only confusion, misdirection and “Sorry, lady, that’s not my responsibility” reign. For an otherwise ordinary day, this simple phone call is about to take a turn for the worse.

“Hello. Please enter your 16-digit credit card code.”

1234-XXXX-XXXX-XXXX

“Thank you. For security purposes, please enter the last four digits of your social security number.”

5XXX

“Thank you. All our available operators are currently busy. Please wait for the next available operator.”

Doo-doo-doo-dah-dah-dah-bum-da-doo-dah…

(45 minutes later…)

“Hello. This is Steve. Welcome to customer service. How can I help you today?”

“Hi, I’m calling about the debt cancellation policy I signed up for when I first got this credit card. I keep getting charged each month for it, which is making it hard to pay off my card and so I’d like to cancel it.”

“All right, ma’am. We don’t handle those policies so I’m going to transfer you to the third party company that does. You’ll be redirected to a menu and when it prompts you, you’ll want to choose Option Three, OK?”

“OK. Thank you.”

“Hello. Welcome to Account Protection Services. If you are calling about your payment status, press One. If you are calling about processing a claim, press Two. To return to the main menu, press Nine.”

“Um…[hits the three button]”

“I’m sorry. I do not understand this command. If you are calling about your payment status, press One…”

“…[hits the one button]…”

“Hello. This is Linda. How may I help you today?”

“Hi, Linda. I’m trying to cancel my debt cancellation policy for my credit card. I was transferred to an automated menu by customer service and pressed Option One and I got you.”

“OK. Well, we’re not the ones in charge of those policies so I’m going to transfer to you to the department that handles that. You’ll be redirected to a menu and you’ll want to choose Option Three.”

“Oh, but wait, the last time…”

“Hello. Welcome to Account Protection Services. If you are calling about your payment status, press One. If you are calling about processing a claim, press Two. To return to the main menu, press Nine.”

(Two hours later…)

“Hello. This is Haashim. How may I help you today?”

“OK, look. I know this isn’t your fault but I’ve been on the phone all afternoon and have been transferred to at least 15 different departments or in some cases, completely different companies. I’m just trying to cancel the debt cancellation policy on my credit card. But I keep getting sent to a menu where I’m told to choose Option Three. Only there is no Option Three. There is never an Option Three. All I want is to talk to a human being who can cancel this policy. Can. You. Cancel. This. Policy?”

“Oh, I’m very sorry to hear about all your trouble, Mrs. Brandon. Unfortunately, we do not have the power to cancel the policy in this department. I suspect, however, the other operators were transferring you to the wrong menu. Let me transfer you to another menu, which should have Option Three.”

“BUT THERE IS NO OPTION THREE! THERE’S NEVER AN OPTION THREE!”

“One moment, please…”

“Hello. Welcome to Account Protection Services. If you are calling about your payment status, press One. If you are calling about processing a claim…”

“(Rocking back and forth)…There is no Option Three…There is no Option Three…There is no…”

Aprill Brandon. Age: 31. All she wanted was to begin a new life of fiscal responsibility. But in the end, it turns out the price for such a goal was her sanity.

It can happen…in the Credit Card Zone.